bdtjll Privacy
Policy

bdtjll collects personal data only where it is necessary to provide the platform's services, comply with legal and regulatory obligations, prevent fraud, and improve user experience. We collect information in three principal ways: directly from you when you register and use the platform, automatically through technical systems as you interact with the site, and from third-party providers involved in payment processing and identity verification.

Information You Provide Directly

When you create a bdtjll account, you provide us with your full legal name, date of birth, Bangladeshi mobile phone number, email address, and a chosen password. During KYC (Know Your Customer) verification — required before any withdrawal is processed — you will additionally supply a copy of your National ID Card (NID) or passport, a selfie photograph for identity matching, and proof of your registered payment method. If you contact our support team, we retain records of those communications to resolve disputes and improve service quality.

Information Collected Automatically

When you access bdtjll.app, our servers automatically record your IP address, browser type and version, operating system, device type, referring URL, pages visited, time spent on each page, and the actions you take within the platform (e.g., games played, bets placed, bonuses activated). This technical data is used for security monitoring, fraud detection, platform performance analysis, and to personalise your experience within the bdtjll platform.

Information from Third Parties

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or DBBL, the relevant payment provider transmits a transaction confirmation reference and the mobile number associated with the wallet to bdtjll. We do not receive your full wallet PIN or password. Where enhanced due diligence is required, we may receive identity verification signals from third-party KYC service providers. We do not purchase personal data from data brokers.

bdtjll uses your personal data for specific, legitimate purposes directly related to operating a safe and responsible online gaming platform for players in Bangladesh. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.

Account Management & Service Delivery

Your registration information is used to create and maintain your player account, verify your identity, process deposits and withdrawals, award bonuses, and provide customer support. Without this data, we cannot provide core platform services.

Legal Compliance & Fraud Prevention

bdtjll is required by applicable law to conduct anti-money-laundering (AML) checks and to verify the age and identity of all players before processing withdrawals. We use identity and financial data to comply with these obligations. Technical data such as IP addresses and device fingerprints are used by our automated fraud detection systems to identify account takeovers, bonus abuse, collusion, and other prohibited conduct described in our Terms & Conditions.

Platform Improvement & Analytics

Aggregated, anonymised behavioural data — such as which games are most played, average session length, and peak usage times (Bangladesh Standard Time, UTC+6) — is used internally to improve platform performance, prioritise new features, and optimise the gaming experience. This analysis does not involve your individually identifiable data.

Marketing Communications

With your consent, bdtjll may send you promotional messages about new games, seasonal bonuses (Eid, Pohela Boishakh, BPL season), and exclusive offers via your registered mobile number or email address. You may opt out of marketing communications at any time by contacting support or following the unsubscribe instructions in any message we send. Opting out of marketing does not affect your ability to use the platform or receive essential service communications.

bdtjll does not sell, rent, or otherwise commercialise your personal data. We share data only where strictly necessary and only with the categories of recipients described below. All third parties who receive personal data on behalf of bdtjll are contractually required to process that data securely and exclusively for the purposes for which it was shared.

Payment Service Providers

To process deposits and withdrawals, bdtjll shares the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, and DBBL. This includes your registered mobile number and transaction amount. These providers operate under their own privacy policies and are responsible for securing data within their own systems.

Identity Verification Partners

When KYC verification is required, we may share identity documents (NID, passport, selfie) with trusted third-party identity verification service providers. These partners are bound by confidentiality agreements and are prohibited from using your data for any purpose other than identity verification on behalf of bdtjll.

Game Technology Providers

Live casino and slot game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — receive a anonymised player session token to deliver game content and record outcomes. These providers do not receive your name, NID, or financial details. Game outcome records are retained by the provider for their own regulatory compliance purposes.

Legal & Regulatory Disclosure

bdtjll may disclose personal data to law enforcement, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or where disclosure is necessary to protect the rights, property, or safety of bdtjll, its players, or the public. We will notify affected players of such disclosures where legally permitted to do so.

bdtjll uses cookies and similar technologies (such as local storage and session tokens) to keep the platform functional, secure, and personalised to your preferences. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies themselves do not contain executable code and cannot carry viruses.

Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language preference, store your active game state so it is not lost on page refresh, and protect against cross-site request forgery (CSRF) attacks. Essential cookies cannot be disabled without breaking core platform functionality.

Functional Cookies

Functional cookies remember choices you have made — such as your preferred deposit method or notification settings — so you do not need to re-enter them on each visit. These cookies improve convenience but are not essential to operate the platform. You may disable them in your browser settings; doing so will mean your preferences are not remembered between sessions.

Analytics Cookies

bdtjll uses self-hosted analytics tools to measure aggregate page performance and identify technical issues. These tools set cookies that record anonymised page-view counts and session durations. No personally identifiable data leaves bdtjll's own servers as a result of analytics cookie activity. bdtjll does not use Google Analytics, Meta Pixel, or other third-party advertising tracking scripts.

Managing Your Cookie Preferences

You can control cookie behaviour through your browser settings. Most modern browsers allow you to view, block, or delete cookies on a per-site basis. Please note that blocking essential cookies will prevent you from logging in to bdtjll. Deleting cookies will log you out of your current session and remove saved preferences.

Security Measures

bdtjll implements a layered security architecture to protect player data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS. Passwords are stored as salted cryptographic hashes — plain-text passwords are never stored. Our databases are protected by access controls, network firewalls, and intrusion detection systems. Security configurations are reviewed and updated on a regular basis.

Our fraud detection system continuously monitors account activity for anomalies including unusual login locations, atypical betting patterns, and multiple failed authentication attempts. When a security anomaly is detected, the affected account may be temporarily locked pending manual review, and you will be notified via your registered email address or mobile number.

Data Retention Periods

bdtjll retains personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. The table below summarises our standard retention periods. After the applicable period expires, data is securely deleted or anonymised so that it can no longer be attributed to an individual.

Where a legal dispute, investigation, or regulatory enquiry is ongoing at the time a retention period would otherwise expire, the relevant data will be retained until the matter is fully resolved, after which it will be deleted promptly.

As a bdtjll player, you have meaningful rights over your personal data. These rights are described below. To exercise any of them, contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and complete it within 30 calendar days. Complex requests may take up to 60 days; we will inform you if an extension is needed.

1. Right of Access: You may request a copy of all personal data bdtjll holds about you, along with information about how it is used and with whom it is shared.
2. Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. You can update basic profile information directly in your account settings.
3. Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes it was collected, provided no legal obligation requires us to retain it. Note that transaction records must be kept for 7 years under AML regulations and cannot be deleted on request.
4. Right to Restrict Processing: You may ask us to pause processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
5. Right to Data Portability: You may request a copy of your account and transaction data in a structured, machine-readable format (CSV or JSON) for transfer to another service.
6. Right to Object: You have the right to object to processing based on our legitimate interests, including direct marketing. Where you object to marketing, we will stop immediately. Other objections will be assessed case by case.
7. Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing messages), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The bdtjll platform integrates with a number of third-party services to deliver payments, live games, and identity verification. While bdtjll takes care to work only with reputable, security-conscious partners, each third party operates under its own privacy policy and data practices. bdtjll is not responsible for the privacy practices of third-party providers beyond the Data Processing Agreements we hold with them.

Payment Providers

bKash, Nagad, Rocket, Upay, and DBBL are independent financial services operating under Bangladesh Bank regulations. When you initiate a transaction on bdtjll, you are interacting with these providers' payment interfaces, which are governed by their own privacy terms. bdtjll receives only a transaction confirmation reference from these providers — your mobile wallet PIN and full account credentials remain with the provider at all times.

Game Content Providers

Live casino and RNG slot content is delivered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To deliver game content, these providers receive an anonymised session token generated by bdtjll. Game round results are recorded by the provider's certified Random Number Generator (RNG) servers for fairness and audit purposes. These providers do not have access to your personal identity data held by bdtjll.

External Links

The bdtjll platform does not contain links to external third-party websites for commercial or advertising purposes. If any informational reference to an external resource appears on the platform, bdtjll does not control and is not responsible for the content or privacy practices of that external site. We recommend reviewing the privacy policy of any external site you visit independently of bdtjll.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdtjll handles your personal data, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

How to Reach Us

For all data privacy enquiries, including data rights requests, concerns about how your data has been used, or questions about this policy, please email [email protected] with the subject line "Privacy Enquiry". Our Data Protection team will acknowledge your message within 5 business days (Bangladesh Standard Time, UTC+6) and provide a substantive response within 30 calendar days.

For urgent security concerns — such as suspected unauthorised access to your account — please contact us immediately via 24/7 Live Chat so that our security team can act without delay.

Policy Updates

bdtjll reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this policy, we will notify registered players via their registered email address or a prominent notice on the platform at least 14 days before the changes take effect. The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

Applicable Law

This Privacy Policy is governed by and construed in accordance with applicable data protection law. bdtjll is committed to handling personal data responsibly and in a manner consistent with recognised principles of data minimisation, purpose limitation, storage limitation, and data security.